Items where Author is "SETYAWAN, WAHYU LANANG"

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Thesis

SETYAWAN, WAHYU LANANG (2018) UPAYA PENINGKATAN KUALITAS PELAYANAN DENGAN INTEGRASI SERVICE QUALITY (SERVQUAL) DAN QUALITYFUNCTION DEPLOYMENT (QFD) Studi Kasus Pada Perpustakaan Daerah Padang, Sumatera Barat. Sarjana thesis, Universitas Putra Indonesia "YPTK" Padang.

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