Items where Author is "FAJRI, DEDET"

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FAJRI, DEDET (2018) Integrasi Service Quality dan Quality Function Deployment (QFD) dalam Meningkatkan Kualitas Pelayanan (Studi Kasus : PT. Kereta Api Indonesia (Persero) Divre II Padang Sumatera Barat). Sarjana thesis, Universitas Putra Indonesia "YPTK" Padang.

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