Items where Author is "BUDIYONO, BUDIYONO"

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BUDIYONO, BUDIYONO (2019) MENGINTEGRASIKAN SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) KE DALAMQUALITY FUNCTION DEPLOYMENT (QFD) DALAM UPAYA MENINGKATKAN KUALITAS PELAYANAN Studi Kasus Pada Bengkel Utama Service Station. Sarjana thesis, Universitas Putra Indonesia "YPTK" Padang.

BUDIYONO, BUDIYONO (2018) ANALISIS IMPLEMENTASI ISO 9001:2008 DALAM PELAKSANAAN MANAGEMEN MUTU DENGAN MENGGUNKAN KANO PADA RUMAH SAKIT IBNU SINAStudi Kasus Pada Rumah Sakit Ibnu Sina Padang, Sumatera Barat. Sarjana thesis, Universitas Putra Indonesia "YPTK" Padang.

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