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Items where Author is "Apriani, Rika"

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Thesis

Apriani, Rika (2021) TINGKAT KEPUASAN PASIEN RSIA SITI HAWA DALAM UPAYA PENINGKATAN KUALITAS PELAYANAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL). Masters thesis, Universitas Putra Indonesia YPTK.

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